BUYING A HOME

Purchase held up? Tell us what’s stuck.

Waiting on searches or a missing certificate? Tell us what’s outstanding and who your solicitor is, and our search team will contact them to help get it moving.

Searches that haven’t come backWe can tell your solicitor how long the council is taking, and whether a faster search is available.
Missing documents and certificatesBuilding regulations certificates, planning decisions and other documents: we find who holds them, request copies and chase them.
Indemnity insurancePolicies from Stewart Title, when your solicitor decides one is the right route.
Your solicitor stays in chargeWe work with them, not around them, and only contact them with your agreement.

Before you send it

What buyers ask us first.

Does it cost anything to tell you?

No. Telling us what is holding up your purchase is free. If your solicitor then orders a search, a document or a policy through Casera, they agree the cost with us first.

Will you replace my solicitor?

No. Casera provides searches, documents and insurance to solicitors and conveyancers. Your solicitor stays in charge of your purchase, and we work with them.

Can you contact the council for me?

We deal with councils and other bodies through your solicitor, so they stay in control of what is asked and when. That matters: contacting the council about some problems can rule out indemnity insurance.