5 Ways Casera Improves Property Searches for Conveyancers

Most conveyancing delays are not one big problem. They are a quote that takes three days, a search that comes back later than expected, an update nobody sent and a call that is never returned. Each costs a day or half a day. Together they cost the transaction a week.

Casera is a property search provider built around removing those delays. This guide sets out the five ways we do it, so you can judge whether your current provider measures up.

1. Searches returned within a day of the council's information

A regulated local authority search is only as fast as the information behind it, and no provider controls how quickly a council responds. What a provider does control is what happens next.

At Casera, we complete a search within one day of receiving the local authority's information. The search specialist working your order already has the property, the plan and your requirements in front of them, so the moment the council's information lands, the report is compiled, checked and returned.

That is why our goal is to return searches quicker than anyone else. The waiting you cannot avoid is the council's. The waiting you can avoid is ours, and we have removed it.

Every order in your account shows its progress and an estimated return date from the moment you place it, so you always know where a search is up to without picking up the phone.

2. Instant notification of any delay

A council running late is frustrating. Finding out from your client is worse.

When a council tells us a search is delayed, you hear about it straight away. You receive a delay notice with a new estimated return date, and the order in your account updates to match. You can tell the client, the other side and the chain before anyone has to ask.

That one change removes most of the chasing from a transaction. You are never ringing a provider to find out whether a search is late, because the moment it is, you already know.

3. A free refresh if the transaction passes six months

Transactions overrun. A chain stalls, a lender takes longer than expected, a probate drags on. Six months after the original search, the lender or the buyer may want current information, and a second local authority search is a cost nobody budgeted for.

If your transaction runs past six months, we refresh your regulated local authority search for free. You exchange on current information and your client is not asked to pay twice for the same search.

4. Your calls answered in 20 seconds

An urgent query needs an urgent answer. Exchange is tomorrow, the lender has raised a point on the local search, and you need someone who can look at the file now.

At Casera, a person answers your call in 20 seconds. Not a call centre, not a hold queue and not a chatbot: a UK-based search specialist who knows your firm and can look at your order while you are on the phone. If the answer is in the search, you get it on the same call. If something needs to be chased, we chase it and come back to you.

The same team handles your quotes, aiming to turn every one around within 24 hours, and can track down a specific document from a council or authority when a file needs one.

5. 100% risk free: no contract, no minimum order

Changing search provider should not feel like a gamble, so we have removed everything that makes it one.

• No contract. You order case by case. Nothing renews and nothing ties you in.
• No minimum order. Place one search or a hundred. There is no monthly quota to hit.
• No hidden fees. Your search pack is priced for your firm up front, with discounted prices for the searches you order most.
• Leave whenever you like. No notice period. Keep your current provider while you try us on a single case.
• Set up in 10 minutes. Account opened, search pack built and first order placed in one short call.

You will stay because you genuinely want to, not because a contract says you have to.

What switching looks like

The first step is a 20-minute video demo, at a time that suits you. We show you ordering, tracking and pricing, and answer your questions.

Within a few days you place your first order. Your search pack is set up with the searches you order most, and you meet the search team who will look after your firm. Once you have seen a search come back, you invite the rest of your team.

A month in, searches no longer hold your cases up. You can view sample reports to see what you would be receiving, read more about our property searches, or book a demo to see the platform for yourself.